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Your business is unique and your business needs are unlike anyone else's. We can help you meet those needs through our consulting services. We are professionals at discovering unequaled expertise in technology, experience specific to your industry and clear navigation through the complexity of today's interactive business world. CST IT Consulting Services provide you with the tools, experience and resources to develop targeted Information Technology initiatives that can improve productivity and systems management. Our highly effective IT Consulting Services include:

Custom Systems Integration Services

Our systems integration approach spans the life cycle of a solution, from requirements analysis through solution development, installation, rollout, and end-user training.

Our professionals are highly experienced in delivering a broad range of systems integration solutions including custom application development; package customization and integration; hardware and software component integration; application maintenance/customization/enhancement; solution deployment and project management.
Our capabilities include: requirements assessment, architecture and design, project management and implementation of systems infrastructure and applications. Our professionals are experienced in all aspects of systems integration including communication services--commercial messaging, remote procedure call; object management services--object request brokers, CORBA; and distribution services--directory, security, time, transaction managers. Our global teams provide leading edge custom application development services for both new development and significant functional enhancement and maintenance of existing applications across all computing platforms. Our professionals provide the expertise to plan, design, build, test and implement applications fully integrated into your business process and system environment. We are committed to a multi-vendor, open systems environment and utilize state-of-the-art tools, processes and methodologies to create highly effective user-centered applications.

CST Project Management Services

Large high-risk projects involving leading-edge technologies, multiple vendors, and implementation across many locations require specialized project management expertise. Through CST Project Management Services, we provide project management professionals who combine their extensive experience and business knowledge with contemporary tools and techniques to effectively manage your most complex projects. Our skilled professionals provide the leadership required to deliver the project on time while achieving profit, schedule, quality and customer satisfaction objectives.

CST Enterprise Services for Microsoft Technologies

We provide optimal enterprise solutions for Microsoft technologies. We reduce risk, increase speed of transition, and provide relief from resource constraints. We identify, plan, test and implement a successful solution for your business goals.

CST Object Technology Services - (Enterprise Java Services)

Object technology speeds up delivery of new application functions required to respond to market changes. Object technology facilitates capturing and communicating business requirements to the information technology community to enable quicker and less costly application development and enhancement. CST object specialists provide complete life cycle application solutions employing object-based technologies and tools. Using object-oriented methodologies and leading technologies, complex business requirements are modeled directly into the application and systems design. Object-oriented programming languages are used to implement the design model, allowing reuse of objects in the model whenever they are needed. Through faster, simpler and higher-quality application development, object technology services give your business the ability to adapt quickly to business environment changes.

Customer Relationship Management Services

The premise of getting and keeping customers is simple. Understand their wants and needs. Offer a good product. Surround them with excellent service. Make it easy for them -- and profitable for you to do business. The challenge is to make that happen across your entire organization -- from sales and marketing to service and support -- in the field, on the phone and over the Web. Because in this Internet-powered age of fierce global competition, where customers have more choices than ever before, offering good products is not enough. Prosperity depends on acquiring profitable customers cost-effectively -- and meeting their needs so thoroughly that they keep coming back. Our goal is to have loyal customers for life by using the very technology that's driving today's customer expectations -- Web-enabled interaction and information delivery. With enterprise-wide e-business solutions for customer relationship management, you can:

  • Offer superior customer service through every customer touch point
  • Work smarter and more efficiently behind the scenes
  • Personalize products and services based on a detailed knowledge of your customers
  • Build bridges between your existing systems and department

CST e-Commerce Services

The skills and services that help consumer retailers and B2B vendors capitalize on the emerging opportunities of buying and selling online. At CST, e-commerce is about business technology. Our team of consultants and customized integrated applications are working together to increase your sales. We have extensive experience working with electronic data standards both on and off the Web. We can run your systems. We have a track record for creating effective and secure payment programs. CST solutions for any stage of e-Commerce development help enable processing of electronic bill presentment and payment services over the Internet leveraging existing data and legacy systems. Legacy system designed to enhance customer service with tailored and focused communication helps provide direct marketing opportunities designed to reduce the cost of invoicing and payment associated with conventional billing. CST is providing all of the applications and training needed to transact business electronically, in order to increase efficiency, reduce time-to-market and lower the costs. We are providing our customers the service of identification the application, infrastructure, security and organizational requirements to launch Web sales in order to reduce business costs and extend market reach.

Enterprise Resource Planning Services

Our consultants and specialists offer full spectrum consulting and implementation services for ERP packages, with expertise and industry specific package enhancements in more than a dozen industries. Our full spectrum services include integration of ERP solutions with supply chain, business intelligence, customer relationship management or our client specific needs.

Knowledge Base and Content Management Services

An organization's strength is measured by more than its physical assets. Experiences and insights -- in other words, knowledge -- are also critical elements of a successful portfolio. Knowledge and Content Management is the discipline of bringing the right content and interactions to the user to improve their ability to learn, innovate, act and / or decide based on increased knowledge. This includes the collection, publishing and management of electronic content that can be delivered through web sites or portals enhanced by collaborative linkages. We have experience in building complex Web content management systems, developing knowledge management strategies, implementing portals either as stand-alone solutions or along with a content management solution, XML/SGML expertise, and traditional document management and imaging solutions. We work with clients across the entire life cycle, from front-end process reengineering through requirements definition, product selection, systems integration, delivery, installation, training, production, conversion of existing documents and post-acceptance. Knowledge Management focuses on ways of sharing and storing the knowledge of individuals, as a means of improving the competency, speed, efficiency - and profitability - of the larger whole.

Security and Privacy Services

The popularity of the Internet, combined with the power of network computing, is driving companies to focus on security and privacy. CST security specialists can help you understand information technology and review your e-business security vulnerabilities. Our specialists work with you to plan, design, construct and operate a security-rich environment for your online application and transaction. We assess your current security systems -- strengths and vulnerabilities -- then develop custom architecture to protect both you and your customers. A total security plan includes many elements of the following categories: security and privacy assessments & planning, security and privacy architecture & design, security and privacy implementation or security and privacy management.

Security and privacy assessments & planning help you better understand and analyze security and privacy requirements in the context of your current and future business plans complete an on-line security self-assessment survey to evaluate your organization's security controls against a set of "best practices".

Security and privacy architecture & design address your security requirements by providing policies, standards and management architecture principles to guide organizational security decisions help you implement your policies and standards by defining formal security processes and designing specific secure solutions.

Security and privacy implementation assist you in selecting security products and services that best fit your business needs provide services that help you implement your chosen technology solutions with the management processes that ensure they fit your current and strategic business needs. Security and privacy management help enterprises by continually monitoring perimeter security defenses against threats from external attackers provide resources for outsourcing security aspects of your IT operation.

Supply Chain Management Services

Supply Chain Management (SCM) is emerging from the shadows to become a hot topic - and the reason is simple. The marriage of the Internet with powerful technological infrastructures is allowing companies of all shapes and sizes to add tremendous value to the traditional process of getting goods through an organization and to a customer. Advanced IT systems are enabling companies to build an electronic supply chain, which is smarter, faster and more efficient than the old paper chain. CST can help you address supply chain issues from both business and IT perspectives by eliminating unnecessary costs, streamlining operations and strengthening supplier relationships. Discover how linking manufacturers, suppliers, distributors and customers can grow your business.

Web Application Development

Efficient knowledge management -- capitalizing on intellectual capital -- can maximize your existing IT investments. These services help you better understand and utilize intranet, extranet and messaging potential.
A Web Application portfolio includes many elements of the following categories:

  • Application Services focusing on areas that benefit from Web power and interactive interfaces.
  • Knowledge and Collaborative Services focusing on capturing, sharing and applying business information assets
  • Collaboration - linking your business and people more effectively
  • Communities - that attract and build traffic
  • Partnerships - Creating and extending business processes and strategic alliances

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